Currently, orders can take up to 24 hours, to process before shipping. We ship our products all over the world. All taxes are included in the price of purchase. From there, shipping times are dependent upon location. Average EU shipping time is 10-20 days.

Unfortunately, we can’t make changes or cancel an order after it’s been submitted.An item may only be canceled if it is on pre-order. If you would like to cancel a pre-ordered item, shoot an email to hello@offonmybike.com with your order number and we'll handle that for you.

Please double check to ensure you're using the proper billing zip code associated with the credit card. Additionally, in order to pay with a credit card, your order must be above $0.50.